Delivery options

At Aquasnails, we strive to get your purchases to you as soon as possible in the safest possible way. We have spent countless hours discussing our delivery options with our chosen partners and we will continue to do so.

At the moment, we are focusing mostly on deliveries within the local Maltese market. However, we are able to ship dry, non-bulky goods also to other European and international destinations.

Do not worry – the website will automatically recommend and show you only the applicable delivery methods. However, find below more information on the currently available shipping methods on our website.

Delivery options – Malta

We are using two main delivery partners in the local Maltese market and are able to cover the entire Island of Malta. However, for the time being, please note that we are not able to offer the below services to Gozo but we are working on some options.

The available delivery options are described below:

Delivery methodDetails
Next Day Delivery
(Fixed Price)
Products Covered: Oct to May: All Orders that do not contain livestock
June to Sept: All Orders that do not contain livestock and plants.
Last Order1: Order by 13:00 for delivery during the next day.
Delivery Fee2: Maximum of €3.50 + VAT
Same Day Delivery
(Fixed Price)
Products Covered: All Orders that do not contain livestock.
Last Order1: Order by 12:00 (noon) for delivery during the same day.
Delivery Fee2: Maximum of €7 + VAT
Express Delivery (Fixed Price)Products Covered: Orders containing any product.
Last Order1: Order by 12:00 (noon) for delivery within 2 to 3 hours from order confirmation.
Delivery Fee2: Maximum of €9 + VAT
Express Delivery (Distance-based Price)Products Covered: Orders containing any products.
Last Order1: Order by 4pm for delivery within 2 to 3 hours from order confirmation.
Delivery Fee2: Varies between €4.50 to €16.50 + VAT depending on distance from Fgura Hub
FREE Delivery (up to 8km from Fgura Hub)Products Covered: Orders containing any products.
Last Order1: Delivered between 1 to 5 days from order confirmation
Delivery Fee2: FREE depending on order size and distance from our Fgura Hub.
Self-PickupProducts Covered: Orders containing any products.
Last Order1: Pickup slot by appointment after order confirmation.
Delivery Fee2: FREE and a discount applies if order is placed online and picked up from one of our hubs.
Current delivery methods (as from 12 July 2021)

Notes on delivery methods

1 Order/Delivery Time: After you submit your order, we will check whether all items are in stock. If any items are unavailable or will be available within the next few days, we will inform you. The delivery time expressed above is calculated from when we confirm the final order and provide you with the delivery details.

2 The delivery fee is a direct result of what we are charged by our delivery partners – we do not add any markup to it. However, depending on the items and quantity in the order, the cost will start going down from €3.50 and it may also go down to zero (FREE) as we will cover part or all of that delivery cost as a ‘thank you’ from us at Aquasnails.

Next Day Delivery – Fixed Cost

Information on order/delivery time and product coverage is shown in the table at the top of this page. Next Day Delivery Cost ranges from FREE to €3.50 ex VAT (€4.13 inc VAT). The reason why it is a range is that it starts going down as you add more items to your order. it does not matter if you are ordering €10 or €100. Find below some examples of orders and associated reduction in delivery costs.

Order examplesAssociated Delivery Cost (and savings)
Order Example #1:
– 1x Shrimps Forever Complete
– 1x Shrimps Forever Mixed Lollies Pack
– 1x Shrimps Forever Algae Paste
Next Day Delivery of €2.37 (inc VAT) – savings of €1.76 (inc VAT) in delivery costs.
Order Example #2:
1x 10L JBL Manado Dark substrate
1x c200L Sponge Filter
1x 5cmx1.5cm Shrimp Feeding Tray
5x AquaCurl botanicals
1x NA200 Air pump
Next Day Delivery of €2.56 (inc VAT) – savings of €1.57 (inc VAT) in delivery costs.
Order Example #3:
1x Tropical Supervit Flakes 1000ml/200g
1x Tropical Green Algae Wafers 1000ml/450g
Next Day Delivery of €3.34 (inc VAT) – savings of €0.79 (inc VAT) in delivery costs.
Order Example #4:
1x Large Driftwood – weighing 1.5kg
Next Day Delivery of €2.29 (inc VAT) – savings of €1.84 (inc VAT) in delivery costs.
Order Example #5:
1x VIMI Micro 1175ml plant fertiliser
1x VIMI Long Lasting fertiliser (50 tablets)
1x Chihiros 33cm Curved Tweezers
1x Chihiros 25cm Curved Scissors
1x Plant Setup Net
1x Green Aqua Gel Superglue 20g
FREE Next Day Delivery!
The above examples are for illustration purposes only and quoted prices and delivery charges may change from time to time.

Same Day Delivery – Fixed Cost

Information on order/delivery time and product coverage is shown in the table at the top of this page. The maximum cost of Same Day Delivery is €7 ex VAT (€8.26 inc VAT). Similar to the explanation given in Next Day Delivery above, the delivery cost decreases as you add more items to the order and this is shown to you immediately. Below find some examples of orders and the effective Same Day Delivery charges (and savings):

Order ExamplesAssociated Delivery Cost (and savings)
Order Example #1 – Plants only:
5x Egeria Densa
5x Amazon Frogbit 3cm
4x Rotala H’Ra
4x Rotala Rotundifolia ‘green’
2x Cardamine Lyrata
3x Taiwan Moss
2x Riccia fluitans
Same Day Delivery of €4.19 (inc VAT) – savings of €4.07 (inc VAT) in delivery costs.
Order Example #2 – Plants & Fertiliser:
4x Rotala H’Ra
4x Willow Moss
4x Riccia Fluitans
1x Aqua Rebell Mikro 1L fertiliser
1x Aqua Rebell Makro 1L fertiliser
Same Day Delivery of €3.71 (inc VAT) – savings of €4.55 (inc VAT) in delivery costs.
Order Example #3 – Small Mosses only order
6x Riccia Fluitans bunches
Same Day Delivery of €6.76 (inc VAT) – savings of €1.50 (inc VAT) in delivery costs.
Order Example #4 – 1 Plant & Aquascaping Tools :
1x Chihiros Curved Tweezers 33cm
1x Chihiros Curved Scissors 21cm
2x Green Aqua Gel Superglue 20g
3x Guppy Grass bunches
Same Day Delivery of €5.12 (inc VAT) – savings of €3.14 (inc VAT) in delivery costs.
The above examples are for illustration purposes only and quoted prices and delivery charges may change from time to time.

Express Delivery – Fixed Cost

Information on order/delivery time and product coverage is shown in the table at the top of this page. The maximum cost of Express Delivery is €9 ex VAT (€10.62 inc VAT). Similar to the explanation given in Next Day & Same Day Delivery above, the delivery cost decreases as you add more items to the order and this is shown to you immediately. Below find some examples of Livestock orders and the effective Express Delivery charges (and savings):

Order ExamplesAssociated Delivery Cost (and savings)
Order Example #1: Shrimps
20x Red Cherry Shrimps
10x Blue Dream Shrimps
Express Delivery of €5.61 (inc VAT) – savings of €5.01 (inc VAT) in delivery costs.
Order Example #2: Fish
10x Bronze Corydoras
6x Endler’s Livebearers trios (MFF)
Express Delivery of €7.95 (inc VAT) – savings of €2.67 (inc VAT) in delivery costs.
Order Example #3: Snails & Foodstuff
10x Blue Seminole Ramshorn snails
2x Capuccino Spike Snails
3x Chopstick Snails
1x Aquapoda Hokkaido 100ml food sticks
1x Mini Mineral Blocks Small Size
Express Delivery of €6.21 (inc VAT) – savings of €4.41 (inc VAT) in delivery costs.
The above examples are for illustration purposes only and quoted prices and delivery charges may change from time to time.

Express Delivery – Distance-Based Price

Information on order/delivery time and product coverage is shown in the table at the top of this page. This method is useful as an alternative for Express Delivery (Fixed Pricing) because this is calculated based from the mentioned Hub to the delivery location. In certain cases, distance-based pricing may be cheaper than fixed pricing. Similar to the explanation given above, the delivery cost decreases as you add more items to the order and this is shown to you immediately. The distance is automatically calculated by the website based on the delivery address provided during checkout. The following rates are used for that purpose.

Order SizeAssociated Delivery Cost (Base + /km)
€0.01 +€5.31 (Base fee) + €0.73/km (inc VAT)

Complementary (FREE) Delivery (up to 8km from Fgura Hub)

The distance is automatically calculated by the website based on the delivery address provided during checkout. The following rates are used for that purpose.

Distance
(from Fgura Hub)
Minimum Order Size
0 – 2 km€25 +
2 – 4km€50 +
4 – 6km€75 +
6 – 8 km€100 +

Self-Pickup

If you would like to pick up your own order, we will contact you after receiving your order to agree on a convenient time slot during which the order can be picked up from our Fgura Hub.

For those of you who prefer to pick up the order themselves from one of our Hubs, we are giving away a small discount on the product prices to show our gratitude for ordering from our website!

Order pickups are typically served according to this schedule:

DayPickup Time Slots (15-30 min max)
Monday17:00 – 19:00
Tuesday17:00 – 19:00
Wednesday17:00 – 19:00
Thursday17:00 – 19:00
Friday15:00 – 19:00
Saturday10:00 – 16:00
SundayContact us for any urgent/emergency cases

Delivery options- outside of Malta

We have currently suspended shipping outside of Malta as we are discussing this option with our chosen partners.