At Aquasnails, we strive to get your purchases to you as soon as possible in the safest possible way. We have spent countless hours discussing our delivery options with our chosen partners and we will continue to do so.
At the moment, we are focusing mostly on deliveries within the local Maltese market. However, we are able to ship dry, non-bulky goods also to other European and international destinations.
Do not worry – the website will automatically recommend and show you only the applicable delivery methods. However, find below more information on the currently available shipping methods on our website.
Delivery options – Malta
We are using two main delivery partners in the local Maltese market and are able to cover the entire Island of Malta. However, for the time being, please note that we are not able to offer the below services to Gozo but we are working on some options.
The available delivery options are described below:
| Delivery method | Details |
|---|---|
| Scheduled Delivery (2-5 Working Days) | Products Covered: Orders containing any products. Last Order1: Delivered between 2 to 5 working days from order confirmation. Delivery Fee2: Maximum of €4.50 + VAT |
| FREE Delivery (up to 8km from Fgura Hub) | Products Covered: Orders containing any products. Last Order1: Delivered between 2 to 5 working days from order confirmation Delivery Fee2: FREE depending on order size and distance from our Fgura Hub. |
| Self-Pickup | Products Covered: Orders containing any products. Last Order1: Pickup slot by appointment after order confirmation. Delivery Fee2: FREE if order is placed online and picked up from one of our hubs. |
Notes on delivery methods
1 Order/Delivery Time: After you submit your order, we will check whether all items are in stock. If any items are unavailable or will be available within the next few days, we will inform you. The delivery time expressed above is calculated from when we confirm the final order and provide you with the delivery details.
2 The delivery fee is a direct result of what we are charged by our delivery partners – we do not add any markup to it.
Scheduled Delivery (2-5 Working Days)
Information on order/delivery time and product coverage is shown in the table at the top of this page. Scheduled Delivery Cost is €4.50 ex VAT (€5.31 inc VAT).
Complementary (FREE) Delivery (up to 8km from Fgura Hub)
The distance is automatically calculated by the website based on the delivery address provided during checkout. The following rates are used for that purpose.
| Distance (from Fgura Hub) | Minimum Order Size |
|---|---|
| 0 – 2 km | €25 + |
| 2 – 4km | €50 + |
| 4 – 6km | €75 + |
| 6 – 8 km | €100 + |
Self-Pickup
If you would like to pick up your own order, we will contact you after receiving your order to agree on a convenient time slot during which the order can be picked up from our Fgura Hub.
Order pickups are typically served according to this schedule:
| Day | Pickup Time Slots (15-30 min max) |
|---|---|
| Monday | 18:00 – 20:00 |
| Tuesday | 18:00 – 20:00 |
| Wednesday | 18:00 – 20:00 |
| Thursday | 18:00 – 20:00 |
| Friday | 18:00 – 20:00 |
| Saturday | 14:00 – 18:00 |
| Sunday | Contact us for any urgent/emergency cases |
Delivery options- outside of Malta
We have currently suspended shipping outside of Malta as we are discussing this option with our chosen partners.